Warranty Information

Product Model Prefix/ Comment Warranty
Period
Warranty Type
Air Conditioner
P Series (Mr Slim)
All Models 5 Years Parts & Labour
Air Conditioner
M Series
All Models 5 Years Parts & Labour
Air Conditioner
S Series
All models 5 Years Parts & Labour
Server Room Applications All Models * 1 Year Parts & Labour
Air Conditioner
City Multi
(Residential)
All Models ** 5 Years Parts & Labour
Air Conditioner
City Multi
(Commercial)
All Models 2 Years Parts
1 Year Labour
Parts & Labour
Lossnay All Models 1 Year Parts & Labour
AHUs All Models 2 Years Parts
1 Year Labour
Parts & Labour
Air Conducting Fans All models 3 years Parts & Labour
Chillers All Models 1 year
(18 months from invoice date)
Parts & Labour
Air Curtains All models 3 year Parts & Labour
Jet Towel All Models 3 years Parts
1 Year Labour
Parts & Labour
Pedestal Fans All models 2 years Parts & Labour
Refrigerators All Models 5 Years
10 Years Compressor (Part Only)
Parts & Labour

 

* ALL SERVER / COMMUNICATION ROOM APPLICATIONS will be treated as commercial applications and subject to a 1 year parts and 1 year labour warranty. Set point MUST BE no lower than 24°C.

 ** CITY MULTI (VRF), RESIDENTIAL APPLICATIONS
Please note our standard warranty for residential City Multi projects is 5 years on parts and labour.
This applies for projects where the residential property owner owns a City Multi System.

In multiple apartment projects where tenants or residential owners share a VRF system, i.e. one condenser is shared by many tenants, the 5 year parts and labour warranty DOES NOT APPLY.
A standard commercial warranty of 1 year labour and 2 years on parts applies in this instance.

NOTE:
The products of Mitsubishi Electric Australia come with guarantees, additional to this Warranty that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.