Internal Customer Service Representative

Mitsubishi Electric Australia is an internationally recognised leader in the design and manufacture of high-quality, leading-edge technology-based products and services including consumer electronics, air conditioners, refrigerators, industrial automation and railway equipment.

Reporting to the Customer Service Manager, we are seeking a person who has a sincere passion for providing excellence in customer service to join our team at Rydalmere

The primary role of the Internal Customer Service Representative is to provide excellent customer service, advice and general support for our customers, to promote our products and services over the phone and to work effectively with the sales team in a fast paced, challenging sales environment.

Main responsibilities will include:

  • Supporting the needs of our experienced sales team and the network of specialist  Dealers, contractors and consultants
  • Preparing project quotations and providing technical assistance
  • Assisting in the development of new customers and the securing of future opportunities from existing customers.

 

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